Terms of Service

Acceptance of terms

By accessing or using Rendezvous — whether via the web application at rendez.us, an event subdomain, or any related service — you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. If you are using Rendezvous on behalf of a company or organisation, you represent that you have authority to bind that entity.

If you do not agree to these Terms, you must not use the platform.

Description of service

Rendezvous is an event-management platform that lets organisers create beautiful, personalised event pages hosted on subdomains (e.g. myevent.rendez.us) or on custom domains. Core features include:

• Event pages — richly themed pages with custom sections (cover, schedule, gallery, map, accommodation, and more).
• RSVP & guest management — invite guests by name, collect RSVPs, manage dietary requirements and attendance counts.
• Guest feed — a private social feed where guests can post messages, photos, and reactions visible only to the invited party.
• Polls & broadcasts — create polls for your guests and send broadcast messages to the entire guest list.

We may add, modify, or remove features at any time. We will make reasonable efforts to notify users of significant changes that affect existing events.

Accounts & eligibility

• You must be at least 16 years old to create an account.
• You must provide accurate and complete information when registering and keep your account details up to date.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
• You may not share your account with others or create accounts for the purpose of circumventing restrictions or bans.
• One person or entity may maintain multiple accounts only where each account represents a distinct legal entity or project.

Pricing & payments

Rendezvous uses a one-time per-event pricing model — there is no ongoing subscription. You can publish on the free plan within its limits, or purchase an event upgrade. Each purchase is one-off and made for one event: a plan (Standard or Premium), 100 more guests, 100 text messages, or one more year online. Guest access normally continues for three calendar months after the event, with an optional extension. Current limits and prices are shown on our Pricing page.

• Payment processing — payments are made through Stripe Managed Payments. Stripe is the merchant of record (the seller) for your purchase, and handles VAT and sends your receipt. Checkout is hosted by Stripe; we do not see or store your card number or full payment credentials.
• Currency & taxes — all prices are in euros (EUR) and include VAT.
• Refunds — you are entitled to a full refund of a purchase if you ask within 14 days of the payment and the event page has never been published. Once the event page has been published, the purchase counts as used and is final, except where the law requires a refund (for example, if the service does not work as described). Contact support@rendez.us to request a refund. Refunds are made through Stripe. A full refund removes what that payment bought; for a refunded plan, your event moves to the plan the remaining payments and any plan we set for you support, and your page is not unpublished. A partial refund keeps the purchase.
• Failed payments — if a payment fails, your event will not be published. We will notify you so you can retry.
• Price changes — we may update our pricing at any time. Changes will not affect events for which payment has already been made.

Acceptable use

You agree to use Rendezvous only for lawful purposes and in a way that does not infringe the rights of others. The following is a non-exhaustive list of prohibited conduct:

• Publishing or sharing content that is unlawful, defamatory, harassing, threatening, or abusive.
• Posting content that infringes any intellectual property right, including copyright and trademarks.
• Uploading or distributing malware, viruses, or any other malicious software.
• Using Rendezvous to send unsolicited commercial messages (spam) to guests.
• Collecting or harvesting personal data from other users without their consent.
• Impersonating any person or entity or misrepresenting your affiliation with a person or entity.
• Using automated tools (bots, scrapers, crawlers) to access the platform without prior written consent.
• Attempting to gain unauthorised access to Rendezvous systems or another user's account.
• Using the platform to facilitate illegal activity of any kind.
• Publishing event pages that promote hate speech, discrimination, or violence against any individual or group.

We reserve the right to remove content or suspend accounts that violate these prohibitions, with or without prior notice.

User content & licence

You own your content. Text, images, videos, and other material you upload to Rendezvous remains your property (or that of the original rights-holder). We do not claim ownership of your event content.

By uploading content to Rendezvous, you grant us a worldwide, royalty-free, non-exclusive licence to host, store, reproduce, and display that content solely for the purpose of operating the platform and delivering the service to you and your guests while that content is hosted on the platform. Deleting your sign-in account does not automatically remove shared event contributions. Our Data Deletion page explains what remains and how to request removal. This licence does not limit your applicable data-protection rights.

You represent and warrant that:

• You have all necessary rights to upload and share the content.
• Your content does not violate any third-party rights or applicable law.
• Your content is not false, misleading, or deceptive.
• You have obtained appropriate consent from any individuals depicted in photos or videos.
• You will not upload content that violates the acceptable-use policy above.

We reserve the right — but are not obligated — to review, remove, or disable access to content that we believe violates these Terms.

Guest data responsibilities

When you import a guest list or collect RSVPs, you are processing the personal data of your guests. In that capacity, you are the data controller for your guests’ personal data, and Rendezvous acts as a data processor on your behalf.

You agree to:

• Have a lawful basis for processing your guests' personal data (e.g. their consent or your legitimate interest in organising the event).
• Inform guests that their data is being processed and through which platform.
• Not use guest contact information collected via Rendezvous for unrelated marketing or commercial purposes.
• Respond promptly to any guest requests to access, correct, or delete their data.
• Comply with the GDPR and any other privacy laws applicable to you.

Our Privacy Policy explains how we, as controller for account and platform data, handle your personal information.

Intellectual property

Our platform. The Rendezvous platform — including its code, design, branding, logos, and theme templates — is owned by Modulos Systems Ltd. and protected by copyright, trademark, and other intellectual-property laws. You may not copy, modify, distribute, or create derivative works from any part of the platform without our prior written consent.

Your content. As noted above, you retain ownership of content you upload. Nothing in these Terms transfers ownership of your content to us.

Feedback. If you submit feedback, ideas, or suggestions about Rendezvous, you grant us the right to use that feedback without restriction or compensation to you.

Availability & disclaimer

We aim to provide a reliable and high-quality service, but we cannot guarantee that Rendezvous will be available at all times, uninterrupted, or error-free. The platform is provided "as is" and "as available", without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the platform will meet your specific requirements, that any defects will be corrected, or that data stored on the platform will never be lost. You are responsible for maintaining backups of important event content.

Limitation of liability

To the fullest extent permitted by applicable law, Modulos Systems Ltd. and its officers, directors, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform — including loss of data, loss of revenue, or loss of goodwill — even if we have been advised of the possibility of such damages.

Our total cumulative liability to you for any claim arising from these Terms or your use of Rendezvous shall not exceed the amount you have paid us in the twelve months preceding the event giving rise to the claim, or €100, whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

Termination

We may suspend or terminate your access to Rendezvous at any time, with or without notice, if we believe you have violated these Terms or if required by law. You may close your account at any time via your account settings.

Upon termination:

• Events with no remaining owner are archived and taken offline. Events with another owner can remain available under that owner’s control.
• Your sign-in account is removed. Shared event content and retained records are handled as described on our Data Deletion page.
• Provisions of these Terms that by their nature should survive termination will do so, including intellectual-property rights, disclaimers, limitations of liability, and governing law.

We will not issue refunds for terminations resulting from a violation of these Terms.

Governing law

These Terms are governed by the laws of the Republic of Croatia and, where applicable, the laws of the European Union (including the GDPR). Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Zagreb, Croatia, unless mandatory consumer-protection laws in your country of residence provide otherwise.

The European Commission provides a directory of consumer dispute-resolution bodies.

Changes to these terms

We may update these Terms from time to time. When we make material changes, we will notify you by email (to the address associated with your account) or by displaying a prominent notice on the platform at least 14 days before the changes take effect.

Your continued use of Rendezvous after the effective date of updated Terms constitutes your acceptance of those changes. If you do not agree to the updated Terms, you must stop using the platform and may close your account.

Contact

Questions, concerns, or legal notices regarding these Terms should be sent to:

Modulos Systems Ltd.
Pakoštanska ulica 1
10000 Zagreb, Croatia
legal@rendez.us